Skip to main content


Please let us know we can help improve your Hot Spring ownership experience.

For questions regarding: spa set-up, operation or maintenance, contact your local authorized Hot Spring dealer.

For manufacturer questions call 800-999-4688, ext 8432. For questions about spa lead times, visit our FAQ page. Phone hours are 7am to 4pm Monday through Friday, PST. For urgent issues please contact us by phone during the hours stated.

Please note, our offices will be closed to incoming calls on Thursday, May 11, 2023, while we maintain our records and systems. Please allow additional time for a response to your inquiry as we will have a limited staff available during the following week.

For any non-urgent communications please complete the form below and your request will be sent over to our Customer Care Department.


Enter your contact information


Starting Section 1

Customer Address(Required)

Ending Section 1


Starting Section 2

Tell us about your spa

MM slash DD slash YYYY

Dealership Information

Dealer Address

Ending Section 2

Describe Your Inquiry

This field is for validation purposes and should be left unchanged.